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Tell us what needs fixing.
For calculation issues, include the financial year, income frequency and the assumptions you selected. Do not send tax file numbers, bank details or other sensitive personal information.
Useful details to include
- The page or calculator you were using.
- The financial year selected.
- Your pay frequency, not your employer name.
- Whether HELP debt, super-inclusive package or salary sacrifice was switched on.
- What result you expected and what result you saw.
Please do not send sensitive personal information
We do not need tax file numbers, payslips, bank details, home addresses or employer documents to investigate a general calculator issue. Keep the message simple and remove anything private before sending.